Privacy Policy
24CalendarBox.com is a business-to-business website for custom advent calendar packaging under the HC Packaging brand. This notice explains how we handle personal information in connection with this website and business enquiries.
Who is responsible and how to contact us
HC PACKAGING VIETNAM COMPANY LIMITED is responsible for the processing described in this notice.
Public contact address: Lot C-10B-CN, Road D13, Bau Bang Industrial Park Expansion, Bau Bang Commune, Ho Chi Minh City, Vietnam.
For privacy questions or requests, email hc@hcpackagingasia.com.
Information we collect
When you contact us or request a quotation, we receive the information you provide, such as your name, work email address, company, telephone number, country, product requirements and message. Depending on the form, this may include quantity, dimensions, printing preferences and other project specifications. Please provide only information relevant to your enquiry.
Our enquiry system also processes submission times, the originating website page where provided, duplicate-submission identifiers and records derived from an IP address to limit abusive submissions.
Why we use information
We use enquiry information to respond, prepare quotations, discuss specifications and project arrangements, provide agreed services and maintain business correspondence. We use submission and anti-abuse records to protect the website and prevent duplicate or abusive submissions. Information may also be needed to meet applicable legal obligations or address disputes.
Storage, staff and service providers
Enquiries are stored in our website’s private enquiry records and sent by email to our business team. SMTP2GO provides delivery of website enquiry notifications. Website hosting and business email providers also process information needed for their services.
Authorized colleagues supporting enquiries and project coordination may handle information in Vietnam and China. Our website uses cloud hosting in the United States. Email delivery and other service providers may process information in additional countries. These locations may have different data protection rules from your country.
How long information is kept
Retention is assessed in relation to the enquiry or business relationship, ongoing project needs, applicable record-keeping requirements, security needs and any legal hold. Website enquiry records, business emails and backup copies may have different retention needs. A privacy request is reviewed across relevant records and service providers, including any applicable requirement to retain information.
Cookies and links to other services
If you choose to follow a link to WhatsApp or another external service, that service’s privacy terms apply to information you provide there. You can instead contact us through the website or by email.
Your privacy requests
Depending on the law that applies to you, you may have rights to access, correct or obtain a copy of your information, request deletion or restrictions, object to processing, withdraw consent where processing relies on consent, or complain to the relevant authority.
Email hc@hcpackagingasia.com with your request and enough information to identify the relevant business enquiry. We may ask for proportionate verification of your identity. We will review the request, applicable rights and any legal retention requirements. Please do not send identity documents unless we specifically request them through an appropriate channel.
Security
Private enquiry records and authorized access are used to help protect information. No online transmission or storage system can be guaranteed completely secure.
Business audience and changes
This website is intended for business purchasing and packaging projects and is not directed to children. We may revise this notice when our processing practices or applicable requirements change.